Request a payment arrangement for consumption without a contract
If you have received an invoice from us for consumption without a contract and are unable to pay the full amount, you can request a payment arrangement. You will receive a response from us within 5 business days.
Please note
Are you disconnected from electricity and/or gas? Please do not use this form. Use the contact form instead.
Go to the contact form
Conditions for a payment arrangement
You can request a payment arrangement if you meet the following conditions:
- You pay at least €50 per month.
- The payment arrangement lasts a maximum of 12 months.
Cannot meet these conditions? Please contact us.